Part six in our series of the ANSI/AGSC/AGRSS™ Standard 003-2015 changes for 2015 fall under the “additional requirements” heading.
The failure of any product used in the glass installation process that the installer believes could jeopardize customer safety shall be reported promptly to the manufacturer or supplier of the product.
8.5 Notification of defective product:
- A failure or defect in any product used or intended for use in the automotive glass replacement process that could jeopardize customer safety shall be reported promptly to the manufacturer or supplier of the product.
- Any product installed by those engaged in automotive glass replacements that is discovered to be defective or which is determined could jeopardize customer safety must be immediately reported to the customer with an offer to remedy the situation.
This portion of the standard addresses the possibility of defective products used by the technician or products discovered to be defective after the installation is complete. Customer safety is our ultimate goal so quality, defective free products and materials must be addressed.
Those engaged in automotive glass replacement shall maintain documentation to demonstrate compliance with this standard.
8.7 Those engaged in automotive glass replacement shall create and retain records of each auto glass replacement for a period of at least three years from the date the work was completed sufficient to demonstrate compliance with this standard. Records, either electronic or hard-copy, shall be legible, easily identifiable and readily available. Such three-year period may be temporarily shortened for specific, clear and substantial reasons but must be adhered to when such reasons no longer exist.
This change was to benefit those companies that wanted to comply with the standard but recently began their businesses. The committee felt that those companies that began their businesses and modeled their businesses as standard-compliant entities should not be considered non-compliant for three years.
8.8 Those engaged in the repair, removal or replacement of motorized windows and/or panels in automobiles that are equipped with anti-pinch mechanisms shall reset, initialize and/or confirm their proper operation before the vehicle is released to its owner. If the reset operation cannot be completed for any reason, the vehicle owner shall be informed verbally and in writing of the failure to reset.
This new addition was necessary to comply with Federal Motor Vehicle Safety Standard 118, Automatic Moving Panels. Power door glasses and automatic operating doors must have an auto reversing mechanism when the door or window has a power closing mechanism. If a door or window is accidentally activated to close, the reversing mechanism acts as a safety device to prevent the possibility of entrapment of an individuals’ body parts.
As automotive glass technicians, we must make sure that the feature is in good working order and that the reversing mechanism reacts properly to the interruption of travel. This is called re-initialization of the mechanism.