Chrysler Issues Recall Notice

I received the following recall notice and thought I would pass it on. Though this recall does not directly pertain to us or our industry it does mention Federal Motor Vehicle Safety Standards 208 and 214, which are the foundation of our AGRSS™ Standard. It would be in our best interest to advise our customers on this recall in case they did not receive or overlooked the recall notice.

The recall mentions the Chrysler Town and Country Minivan and the Dodge Grand Caravan for the 2013 model-year. The software built into the airbag system is defective and must be re-programmed or replaced. I cannot not see how a technician would be responsible to check for this defect, but it should be brought to the attention of the vehicle owner before any work is done on the windshield or door glasses. Here is the link for the recall notice to print out for your shop.

Remember to tell the vehicle owner that you are not a representative of Chrysler and you are not qualified to fix this recall. It must be done at the dealership.

Here are the recall details from the National Highway Traffic Safety Administration:

ChryslerTown and Country 2013

Dodge Grand Caravan 2013

Manufacturer: Chrysler Group LLC


Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, “Occupant Crash Protection” and No. 214, “Side Impact Protection.”