Ford Recall

It seems that there is a door latch issue on Ford’s Fiesta, Fusion and MKZ models. Considering that we frequently replace door glasses in these vehicles and that broken tempered glass sometimes embeds itself in the door latch mechanism, it is best to know about this recall.

When contracted to do these vehicles’ door glasses, make sure to ask the owner if the recall was completed according to manufacturers’ instructions. It is best to ask the customer prior to doing the glass replacement so arrangements can be made to correct the problem if the recall was not completed. If the doors on these models fail to close properly or you witness a door latch issue during the pre-inspection, make sure you inform the owner of the recall and explain the options.

Report Receipt Date: April 24, 2015

NHTSA Campaign Number: 15V246000


Potential Number of Units Affected: 456,440

Vehicle Make, Model, Model Year(s)

  • FORD FIESTA 2011-2014
  • FORD FUSION 2013-2014
  • LINCOLN MKZ 2013-2014

Manufacturer: Ford Motor Co.


Ford Motor Co. notified the National Highway Traffic Administration (NHTSA) on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012 to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012 to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009 to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012 to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.


A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.


Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. The recall is expected to begin June 1, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 15S16.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.