by Bob Beranek
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The next series of changes for the new ANSI/AGSC/AGRSS™ Standard 003-2015 standard is under the 5.0 heading ‘Selection of Glass and Retention Systems’ which falls under the Product Performance part of our scope.

5.1 Those engaged in automotive glass replacement shall use retention systems that are produced under “the ISO 9001 standard or any standard that contains the entire text of ISO 9001.”

Some of you have heard of ISO 9000 standards mentioned in relation to many products used in your vehicle or even your home. ISO stands for International Standards Organization. ISO is much like the American National Standards Institute (ANSI) but on an international basis. These organizations work with an industry’s representatives to set quality and performance expectations for a product or service to assure consistency to the consumer.

Most vehicle manufacturers include a quality assurance component in their agreements and contracts with adhesive suppliers to insure consistency and quality in the products supplied. The aftermarket glass replacement industry wants the same assurances.

Obviously, we work on vehicles from around the world, so an international standard would be a better quality indicator. If a glass company decides to use an adhesive without international assurances of quality and performance, they are putting their liability and the safety of their customer in question.

5.5 Those engaged in automotive glass replacement shall “only use retention systems that have” lot numbers and expiration dates printed on appropriate products.

Adhesives are made in batches. Each batch made has a variety of materials mixed in and the end product is packaged and delivered to the end user. Many times these batches differ slightly from one batch to the other. Occasionally, a batch can be a complete failure and will have to be discarded.

Our standard asks that each batch be documented and given a reference number for tracking purposes. Before a new batch is delivered, it is tested for its engineered performance specifications. What is the strength, the cure rate, the elongation, sag and working time? Once this data is tested, documented and compared to the expected performance features, we want it to be given a batch or lot number for data reference and printed on the packaging. The purpose for this reference is that if a batch is deficient in some way, it can be tracked and recalled if necessary.

We also want to know if the product we are using goes out of date. Is there a shelf-life? Is there an open-life? Most of the adhesives and primers we use have an expiration date and must be used before that time arrives. We are simply asking our suppliers to give us that specific time frame by printing it on the product’s packaging.

Finally, we as the end user of these products, must be able to track the material to the vehicle on which it was used. If not traceable, we have no way of knowing which batch of adhesive was used on which vehicle. As important as the lot and batch number are, it is equally important to collect and transcribe the numbers and keep them with the details of the installation so that all information is correct and accurately filed.

One part of the newly published ANSI/AGSC/AGRSS™ Standard 003-2015 remains the same as the prior version. It is so important that I call it the ‘Golden Rule’ of the Standard.

4.1 Those engaged in automotive glass replacement shall not undertake or complete such installation when any related condition would compromise the retention system and the owner/operator shall be so notified.

This means that if there is corrosion, contamination or a deformity of the body that would not allow the adhesives to bond properly to the vehicle, the technician and/or shop owner must decline to complete the installation until the problem is rectified. Now, this could mean that the technician fixes the problem in the field, or it might mean that the vehicle must be taken or towed to an appropriate repair facility. But, either way the customer must be informed of the problem and steps must be taken to restore the vehicle to a safe condition or the installation cannot be completed.

The ANSI/AGSC/AGRSS™ Standard is there to give guidance and support to technicians who want to provide a safe and quality automotive glass installation. We know that automotive glass adhesives do not adhere to corroded metal or under any of the other conditions mentioned above. If safety and quality is our goal, why would we overlook the obvious?

“Ouch.” You may be thinking. This is hard to take. The Standard is telling me that I have to turn down a handful of money because the vehicle is corroded in the bonding area? If I do that, I would be turning away customers constantly. Won’t the primers cover the corrosion and promote bonding? Yes, to question number one and no, to question number two.

I live in Wisconsin. Wisconsin is a northern state that throws salt on the roads every winter to melt the inevitable snow and ice. That salt distribution is a major cause of corroded vehicles. Our vehicles are corroded more than most other states. I see corroded pinchwelds almost daily. Have I had to refuse a job due to corrosion or vehicle body issues? Yes, I have several times, and it wasn’t an easy choice. We have competitors, just like you, that will do them no matter what condition the vehicle is in. But, it is a decision I made based on the ANSI/AGSC/AGRSS™ Standard I agreed to follow. It is a business decision of liability reduction. I will not put my customer’s life in danger for the sake of a buck. Yes, it took some effort to explain the situation and the danger it posed to my customers and their families, but once I did, they understood. Many of the installations that I initially refused came back to me eventually after the problems were fixed. Not all, but many.

What about question number two, “Won’t the primers cover the corrosion and promote adherence?” I am not a chemist, but I did my research and I have never seen an adhesive manufacturer in the automotive glass industry that makes the statement that their adhesives will adhere to corrosion. The fact is that unless corrosion is removed completely and proper preparation of the metal is completed, the corrosion will continue to spread and undermine the bond.

This directive from our Standard puts a new light on the importance of pre-inspection. Instead of looking at the vehicle for just pre-existing damage and missing parts, we have to look to see if the work can be done at all. If there are extenuating circumstances that hinder proper bonding, it is our duty and moral responsibility to advise the customer of the problem and work to get it fixed.

As many of you already know, the ANSI/AGSC/AGRSS™ Standard 003-2015 has been revised and edited to meet the new issues that affect our industry. The official new name is ANSI/AGSC/AGRSS™ Standard 003-2015. The 003 is the third version accepted by the American National Standards Institute (ANSI) and 2015 is the year it was accepted and published.

As the chairman of the Auto Glass Safety Council™ Standards Committee, I thought that I would explain, in the coming weeks, the wording and meaning behind some of the current changes. I may even try to translate some of the legalese that creeps into the language of a meaningful document like this one.

Let us start with the new scope of our standard. It reads:

New 1.1 Scope

An automotive glass replacement safety standard addressing procedures, education and product performance for motor vehicles falling within the guidelines of FMVSS 208-212.

Old 1.1 Scope

To develop and publish nationally recognized automotive glass replacement safety standards addressing procedures, education and product performance.

As you can see, the main change in the scope is the added reference to Federal Motor Vehicle Safety Standards (FMVSS) 208-212. FMVSS 208-212 governs passenger vehicles and trucks weighing less than 10,000 pounds. Obviously, we want safe installations in all vehicles on the roadway, not just passenger vehicles. However, we needed the ANSI/AGSC/AGRSS™ Standard to reflect the fact that safety comes from information provided to us by the carmakers and the adhesive companies that supply the materials.

How do we get that information?

We get this important information through the Federal Safety Standards that govern the carmakers and through the data given to us by our adhesive companies. Adhesive companies and carmakers work together to meet the Federal Safety Standards, providing us with technical data sheets and guidelines for safe drive-away times. So, if we install the glass and deliver the vehicle according to the Federal Standards and the published adhesive data, we must make the scope of our ANSI/AGSC/AGRSS™ Standard define that clearly and succinctly.

I am frequently asked why the other Motor Vehicle Safety Standards (other that 208-12) aren’t mentioned in the ANSI/AGSC/AGRSS™ Standard? In fact, they are. However, some of the standards don’t apply to all vehicles and others are addressed but not mentioned by number or regulation. Our Standard covers all of the pertinent federal standards.

For example, FMVSS 216a Roof Crush, does not apply to convertibles, so that particular standard isn’t mentioned in the “Scope” section which is meant to address all vehicles. Others, like FMVSS 111 Rearview Mirrors and 205 Glazing are mentioned in the body of the standard by their regulation numbers. The only other two federal standards that are not cited by name are FMVSS 118 Automatic Moving Panels and 214 Side Impact. These are referred to by specific standard guidelines in the body of the text.

Although they may at times be difficult to find, all of the Federal Safety Standards are addressed in the ANSI/AGSC/AGRSS™ Standard. Our goal as technicians should be to simply follow the new ANSI/AGSC/AGRSS™ Standard to ensure glass will be installed correctly and safely for our customers.

To view the full ANSI/AGSC/AGRSS™ Standard, click here.