I saw an interesting recall recently and thought I would pass it your way. It is concerning the Chevrolet Caprice and SS models for the model years 2013-14. The windshield wiper motor is stripping the teeth off the gears causing the wipers not to work. If our customers ignore or fail to get the recall notice shortly after the windshield is replaced, they could place blame on you if the wipers fail to work.

It is important to make copies of this recall notice and distribute it among your technicians so they have the facts in front of them in case the issue arises.

Report Receipt Date: June 27, 2014
NHTSA Campaign Number: 14V375000
Component(s):
Potential Number of Units Affected: 4,794

Vehicle Make, Model, Model Year(s)

·        Chevrolet Caprice 2013-2014

·        Chevrolet SS 2014
Manufacturer: General Motors LLC

Summary:

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence:

Inoperative wipers will not clear rain or snow, reducing the driver’s visibility, increasing the risk of a crash.

Remedy:

GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall is expected to begin in early August 2014. Owners may contact Chevrolet customer service at 800/222-1020. GM’s number for this recall is 14295.