by Bob Beranek
  • facebook

Here are a couple of recalls that might be of interest to an auto glass technician.

Ram ProMaster

The first is the Ram ProMaster for 2015. The manufacturing of the side air curtain uses a tape wrap that aids in its installation during the assembly process. The recall is specific as to its repair of the issue. The dealer is instructed to remove the offending tape from the air curtain as described in the Recall Communication # R19041715 below.

The reason that this may be of interest to the technician is because the technician frequently removes the interior garnish moldings during the replacement of the windshield or front vent part and the air curtain is exposed. Due to the technicians’ close proximity to the air bag system and the removal of the molding, it may be misconstrued that the technician may have something to do with the malfunction of the air curtain. This is obviously not the case and the technician should call attention to the recall before starting the installation. The formal recall text is below:

Report Receipt Date: APR 15, 2015
NHTSA Campaign Number: 15V223000
Component(s): AIR BAGS
Potential Number of Units Affected: 2,408

Vehicle Make, Model, Model Year(s)

  • RAM PROMASTER 2015

Manufacturer: Chrysler (FCA US LLC)

SUMMARY:

Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, “Side Impact Protection.”

CONSEQUENCE:

In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.

REMEDY:

Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains, free of charge. The recall is expected to begin on June 12, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is R19.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

New Safety Recall Advanced Communication – R19041715

FCA US LLC announced a safety recall on certain 2015 model year (VM) RAM ProMaster City cargo and passenger vehicles.

Some of the above vehicles may have “A” pillar Side Air Bag Inflatable Curtains (SABIC) that were manufactured with the incorrect type of assembly tape. The assembly tape may not allow the airbag to deploy as intended. This could cause an increased chance of injury during certain crash events. This may fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, “Side Impact Protection”.

FCA will conduct a voluntary safety recall on all involved vehicles to remove the incorrect assembly tape from the “A” pillar Side Air Bag Inflatable Curtains (SABIC).

Dealers will be notified of the launch of this safety recall by way of established methods used in the past.

We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles. Customer

Services Field Operations, FCA US LLC

 

 

Mitsubishi Vehicles

The next issues is with the Mitsubishi Lancer and Outlander models. They have an Electronic Control Unit that is unstable and may cause the wipers, head lights and tail lights to malfunction and they also have a problem with the defroster blowers not working.

If the Technician notices that the wipers or defrosters do not work properly during the pre-inspection, it is likely the ECU component is not working or the blower motor needs replacing. The technician should notify the owner and explain the recall before beginning the installation. The full recall text is below:

Report Receipt Date: APR 20, 2015
NHTSA Campaign Number: 15V232000
Component(s): ELECTRICAL SYSTEM
Potential Number of Units Affected: 53,396

Vehicle Make, Model, Model Year(s)

  • MITSUBISHI LANCER 2009-2010
  • MITSUBISHI LANCER EVOLUTION 2010
  • MITSUBISHI LANCER SPORTBACK 2010
  • MITSUBISHI OUTLANDER 2009-2010

Manufacturer: Mitsubishi Motors North America, Inc.

SUMMARY:

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2010 Mitsubishi Lancer vehicles manufactured January 12, 2009, to July 6, 2010, 2009-2010 Outlander vehicles manufactured January 12, 2009, to August 27, 2010, 2010 Lancer Sportback vehicles manufactured June 17, 2009, to June 8, 2010, and 2010 Lancer Evolution vehicles manufactured July 14, 2009, to August 4, 2010. The affected vehicles have an electronic control unit (ECU) that controls the head lights, tail lights, and windshield wipers. Due to a manufacturing error, the voltage inside this ECU may be unstable.

CONSEQUENCE:

Unstable voltage could result in intermittent failure of the vehicle’s head lights, tail lights, and windshield wipers. If the headlights and/or windshield wipers fail, the driver could have reduced visibility. If the tail lights fail, the vehicle could be less visible. Either condition increases the risk of a crash.

REMEDY:

Mitsubishi will notify owners, and dealers will replace the affected ECU, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi’s number for this recall is SR-15-002.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: APR 20, 2015
NHTSA Campaign Number: 15V233000
Component(s): VISIBILITY
Potential Number of Units Affected: 76,958

Vehicle Make, Model, Model Year(s)

  • MITSUBISHI LANCER 2009-2011
  • MITSUBISHI LANCER EVOLUTION 2010-2011
  • MITSUBISHI LANCER SPORTBACK 2010-2011
  • MITSUBISHI OUTLANDER 2009-2011
  • MITSUBISHI OUTLANDER SPORT 2011

 

Manufacturer: Mitsubishi Motors North America, Inc.

SUMMARY:

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2011 Lancer vehicles manufactured March 16, 2009, to March 30, 2011, 2010-2011 Lancer Sportback vehicles manufactured June 17, 2009, to December 1, 2010, 2010-2011 Lancer Evolution vehicles manufactured July 14, 2009, to January 7, 2011, 2009-2011 Outlander vehicles manufactured February 10, 2009, to June 22, 2011, and 2011 Outlander Sport vehicles manufactured August 26, 2010, to November 19, 2010. In the affected vehicles, the blower motor may fail.

CONSEQUENCE:

Failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver’s visibility and increasing the risk of a crash.

REMEDY:

Mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi’s number for this recall is SR-15-003.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

There is a longer list of recalls this week and most of them are for technicians who service buses and large trucks. The recalls that directly pertain to glass replacement include the Mack truck, Ford Transit Connect, Taurus/MKS and the Nova Bus exit window.

The others are good to know and good to warn your customers about. Check out these potential issues when you are working on these vehicles and make sure everything is working properly. If the fix will mean the dealer must get involved, urge the customer to visit the dealership to have the repairs done.

Report Receipt Date: February 2, 2015

National Highway Traffic Safety Administration (NHTSA) Campaign Number: 15V056000

Component(s): LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected: 734

Vehicle Make, Model, Model Year(s)

  • MACK LEU 2015

Manufacturer: Mack Trucks, Inc.

Summary:

Mack Trucks, Inc. (Mack) is recalling certain model year 2015 Mack LEU trucks manufactured March 31, 2014 to December 12, 2014. In the affected vehicles, a component of the door opening mechanism may be too short and as a result, the door may not be able to be opened by someone inside the truck.

Consequence:

If the door cannot be opened from the inside, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy:

Mack will notify owners and dealers will replace the inner door latches, free of charge. The recall is expected to begin March 26, 2015. Owners may contact Mack customer service at 800/528-6586. Mack’s number for this recall is SC0388.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

 

Report Receipt Date: January 30, 2015

NHTSA Campaign Number: 15V050000

Component(s): SEAT BELTS

Potential Number of Units Affected: 16,091

Vehicle Make, Model, Model Year(s)

  • FORD TRANSIT CONNECT 2014

Manufacturer: Ford Motor Co.

Summary:

Ford is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013 to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

Consequence:

If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

Remedy:

Ford will notify owners and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall is expected to begin March 23, 2015. Owners may contact Ford customer service at 866/436-7332. Ford’s number for this recall is 15S03.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

 

Report Receipt Date: January 28, 2015

NHTSA Campaign Number: 15V040000

Component(s): STRUCTURE

Potential Number of Units Affected: 194,889

Vehicle Make, Model, Model Year(s)

  • FORD TAURUS 2010-2013
  • LINCOLN MKS 2011-2013

Manufacturer: Ford Motor Co.

Summary:

Ford is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009 to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011 to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence:

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy:

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin March 16, 2015. Owners may contact Ford customer service at 866/436-7332. Ford’s number for this recall is 15S02.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

 

Report Receipt Date: February 9, 2015

NHTSA Campaign Number: 15V075000

Component(s): ELECTRICAL SYSTEM, STRUCTURE

Potential Number of Units Affected: 17

Vehicle Make, Model, Model Year(s)

  • NOVA BUS NOVA LFS 2006-2007

 

Manufacturer: Nova Bus

Summary:

Nova Bus (Nova) is recalling certain model year 2006-2007 LFS transit buses manufactured January 1, 2006, to December 31, 2007. In the affected vehicles, the rear exit door controls may not function properly.

Consequence:

If the rear exit door does not open and close as expected, there is an increased risk of injury to bus occupants.

Remedy:

Nova notified owners, and dealers corrected the exit door control programming, free of charge. Owners may contact Nova customer service at 450/472-6410. Nova’s number for this recall is CR1300.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

 

Report Receipt Date: February 9, 2015

NHTSA Campaign Number: 15V076000

Component(s): VISIBILITY

Potential Number of Units Affected: 5

Vehicle Make, Model, Model Year(s)

  • NOVA BUS NOVA LFS 2008

 

Manufacturer: Nova Bus

Summary:

Nova Bus (Nova) is recalling certain model year 2008 LFS transit buses manufactured January 1, 2008, to December 31, 2008. Surrounding material may interfere with opening of the emergency exit windows, making them more difficult to open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, “Bus Emergency Exits and Window Retention and Release.”

Consequence:

An emergency exit that is difficult to open may hinder egress in the event of an emergency, increasing the risk of injury.

Remedy:

Nova has notified owners, and dealers removed any material that restricted the opening of the emergency exit, free of charge. Owners may contact Nova customer service at 450/472-6410. Nova’s number for this recall is CR1314.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

 

Report Receipt Date: February 18, 2015

NHTSA Campaign Number: 15V093000

Component(s): AIR BAGS

Potential Number of Units Affected: 61,793

Vehicle Make, Model, Model Year(s)

  • LAND ROVER RANGE ROVER 2013-2015
  • LAND ROVER RANGE ROVER SPORT 2014-2015

Manufacturer: Jaguar Land Rover North America, LLC

Summary:

Jaguar Land Rover North America LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012 to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013 to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.

Consequence:

If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.

Remedy:

Land Rover will notify owners and dealers will update the OCS software, free of charge. The recall is expected to begin April 17, 2015. Owners may contact Land Rover customer service at 800/637-6837. Land Rover’s number for this recall is P059.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 800/424-9153), or go to www.safercar.gov.

According to the Los Angeles Times: “Automakers recalled about 60 million vehicles in the U.S. this year, almost double the previous record set a decade ago. But as many as 35 million of these vehicles have not been repaired, according to some estimates—even though many have defects that have been linked to multiple fatalities.”

This amazes me. Here are vehicles that you drive and in which you transport your family and friends and you fail to get the safety issues fixed when you are warned? Does that make sense? Recall repairs are free of charge, and still there are people who won’t spend the time to fix their vehicle.

More importantly, these statistics tell me that we will all, sooner or later, work on vehicles that have not had their recalls completed. I will continue to post recall issues on this blog that an automotive glass technician should know. I hope this knowledge will help in awareness of installation concerns, or simply give you the opportunity to remind customers that their vehicle should be fixed.

Here are a couple more that I thought might come in handy doing your work. One is the hood release on Nissan vehicles that may not operate correctly. Make sure the hood is fully closed when the installation is completed. The others involve the inadvertent deployment of the airbags. The odds of these failures occurring during the installation is slim but they may fail after the installation is completed. It is always wise to remind the customer of the recall and urge them to have it fixed sooner rather than later.

Report Receipt Date: JANUARY 26, 2015

NHTSA Campaign Number: 15V033000

Component(s): STRUCTURE

Potential Number of Units Affected: 170,665

Vehicle Make, Model, Model Year(s)

  • INFINITI JX35 2013
  • INFINITI QX60 2014
  • INFINITI QX60 HYBRID 2014
  • NISSAN PATHFINDER 2013-2014
  • NISSAN PATHFINDER HYBRID 2014

Manufacturer: Nissan North America, Inc.

SUMMARY:

Nissan North America Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012 to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013 to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011 to June 14, 2013, 2014 QX60 vehicles manufactured May 16, 2013 to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013 to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

CONSEQUENCE:

If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver’s vision, increasing the risk of a vehicle crash.

REMEDY:

Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Nissan customer service at 1-800-647-7261.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: JANUARY 28, 2015

NHTSA Campaign Number: 15V043000

Component(s): AIR BAGS

Potential Number of Units Affected: 1,006,849

Vehicle Make, Model, Model Year(s)

  • PONTIAC VIBE 2003-2004
  • TOYOTA AVALON2 003-2004
  • TOYOTA COROLLA 2003-2004
  • TOYOTA COROLLA MATRIX 2003-2004

Manufacturer: Toyota Motor Engineering & Manufacturing

SUMMARY:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 200, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002 to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002 to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002 to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

CONSEQUENCE:

Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

REMEDY:

Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. These parts are not currently available, however, an interim repair is available, free of charge that reduces the risk of an inadvertent deployment. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 13V-029 and 14V-147. All owners that have not had a recall repair performed under safety recalls 13V-029 or 14V-147 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The replacement ECU parts needed for the final remedy are not expected to be available until the latter part of 2015. Owners will be mailed an interim notification in late March 2015 and will be mailed a follow up notification when new air bag control modules are available. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: JANUARY 28, 2015

NHTSA Campaign Number: 15V045000

Component(s): AIR BAGS

Potential Number of Units Affected: 374,177

Vehicle Make, Model, Model Year(s)

  • ACURA MDX 2003
  • HONDA ODYSSEY 2003-2004

Manufacturer: Honda (American Honda Motor Co.)

SUMMARY:

Honda is recalling certain model year 2003-2004 Honda Odyssey vehicles manufactured February 13, 2002 to August 13, 2004, and 2003 Acura MDX vehicles manufactured February 21, 2002 to September 23, 2003. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

CONSEQUENCE:

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

REMEDY:

Honda dealers will replace the supplemental restraint system electronic control unit (SRS ECU). These parts are not currently available, however, an interim repair is available free of charge that reduces the risk of an inadvertent deployment. This recall remedy was applied during an earlier recall campaign of these vehicles under safety recall 13V-412. All owners that have not had the recall repair performed under safety recall 13V-412 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The replacement ECU parts needed for the final remedy are not expected to be available until the latter part of 2015. Owners will be mailed an interim notification by late March 2015. Owners may contact Honda customer service at 1-800-999-1009. Honda’s number for this recall is JN6 (Odyssey), and JN7 (MDX). Note: This recall supersedes recall 13V-412. Vehicles that had a noise filter installed as the remedy for that campaign need to have the SRS ECU replaced under this campaign.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: JANUARY 28, 2015

NHTSA Campaign Number: 15V046000

Component(s): AIRBAGS

Potential Number of Units Affected: 753,176

Vehicle Make, Model, Model Year(s)

  • DODGEVIPER2003-2004
  • JEEPGRAND CHEROKEE2002-2004
  • JEEPLIBERTY2002-2003

Manufacturer: Chrysler (FCA US LLC)

SUMMARY:

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001 to March 28, 2003, 2002-2004 Jeep Cherokee vehicles manufactured February 13, 2001 to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001 to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

CONSEQUENCE:

Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

REMEDY:

Chrysler dealers will replace the airbag control module and front and/or side impact sensors as required, free of charge. These parts are not currently available, however, an interim repair is available free of charge that reduces the risk of an inadvertent deployment. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The replacement ECM parts needed for the final remedy are not expected to be available until the latter part of 2015. Owners will be mailed an interim notification in late March 2015 and will be mailed a follow up notification when new air bag control modules are available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is R06.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.